How We Protect Your Data
The Core Pillars of Hibji's Privacy Protection
SSL Encryption
Every transaction and login is secured with 256-bit SSL encryption, making it virtually impossible for hackers to breach.
Secure data storage
Your data is stored on secure servers with regular backups. Unauthorized access is strictly prevented.
No Third-Party Data Sharing
Hibji never sells your personal data. No information is shared with advertisers or other companies.
Two-Factor Authentication (2FA)
Use two-factor authentication to secure your account. Verify every login with a mobile OTP.
Cookie Controls
We only use necessary and functional cookies. You can update your cookie preferences at any time.
Right to Erasure
You may request that all your personal data be deleted. We will complete this within 30 days.
In Brief: Hibji respects your privacy. We only collect what's necessary, keep it secure, and never sell it.
1 Introduction
Hibji ("we", "us", "platform") operates hibji.net and is fully committed to protecting the privacy of our users ("you", "member"). This Privacy Policy explains what personal data Hibji collects, why it is collected, and how it is kept secure.
By using our platform, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering. If you do not agree with any part of it, we ask that you refrain from using our services.
Hibji complies with international data protection regulations and is committed to safeguarding user privacy. This policy has been written in plain language for our Bangladeshi users.
2 What data we collect
When you register and use Hibji's services, we collect certain information. This information falls into two categories:
Information you provide directly:
| Data Type | Why it's needed |
|---|---|
| Full name | Account Verification & KYC |
| Mobile Number | OTP verification & communication |
| Email address | Account Registration & Notifications |
| Date of Birth | Age verification (18+) |
| Address | KYC & Identity Verification |
| National ID / Passport | Verification of validity |
| Payment Information | Deposits & Withdrawals |
Automatically Collected Information:
- IP address and browser type.
- Device information (model, operating system).
- How long you spent on each part of the site.
- Login time and date.
- Gaming activity and betting history.
3 Purpose of data collection
Hibji uses your data only for specific, legitimate purposes. It is never used for anything beyond what is relevant or necessary.
- Account Management: To create, verify, and manage your account.
- Payment processing: To process deposits and withdrawals securely.
- Fraud Prevention: To protect your account and detect suspicious activity.
- Customer Support: To resolve your issues quickly and efficiently.
- Legal Obligations: To provide required information to regulatory authorities.
- Service Improvement: To improve your experience on the platform.
- Sending Notifications: To notify you of bonuses, promotions, and important updates (you may opt out at any time).
We do not use your data for profiling or automated decision-making that could adversely affect you.
4 Data Sharing
Hibji does not sell your data to third parties. However, limited data may be shared in specific circumstances:
- Payment processors: Limited payment information is shared with Mobile Pay, Nagad, and Rocket solely to process transactions.
- KYC Provider: Trusted third parties for identity verification.
- Legal Authorities: To comply with court orders or government directives.
- Technology Partners: Server hosting and security service providers — bound by strict confidentiality agreements.
All third parties we work with are required to comply with GDPR or equivalent data protection regulations.
5 Cookies & Tracking
Hibji uses cookies on its website and app. Cookies are small data files stored in your browser that help make your experience smoother and more seamless.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining Login Sessions | Deleted at end of session |
| Functional cookies | Remembering language and preferences | 1 year |
| Analytics Cookies | Site Usage Monitoring | 6 months |
You can disable or delete cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features.
6 Data Retention Period
Hibji does not retain your data longer than necessary. Data is stored in accordance with the following retention periods:
- Account information: For the full duration your account remains active.
- Transaction Records: Up to 5 years, as required by legal obligations.
- KYC Documents: Up to 3 years after account closure.
- Communication logs: Support tickets and emails for up to 2 years.
- Session Logs: 90 days for security purposes.
After account closure, certain data may be retained for legal compliance. However, that data will never be used for marketing or any other purpose.
7 Your rights
You have full rights over your personal data. Hibji respects and upholds those rights:
You can request a copy of all the information we hold about you.
You can request corrections to any inaccurate information.
You may request deletion of your personal data (subject to legal limitations).
You can opt out of marketing messages or object to how your data is used.
You can request a download of your personal data.
In certain cases, you can request that the processing of your data be temporarily restricted.
To exercise these rights, email us at support@hibji.net. We will respond within 30 days.
8 Security Measures
Hibji uses industry-standard technology to protect your data. Our security framework is built across multiple layers:
- 256-bit SSL/TLS Encryption: All data transfers are encrypted.
- Firewall & DDoS Protection: Protecting servers from external threats.
- Regular security audits: Audited by third-party security experts.
- Access Control: Only authorized personnel have access to your data.
- Real-Time Monitoring: 24/7 system monitoring.
In the event of a data breach, we will notify affected users within 72 hours.
9 Child Protection
Hibji's services are intended solely for users aged 18 and above. We do not knowingly collect information from minors.
If we have reason to believe a minor has registered on our site, we will immediately close their account and delete all collected data. Parents or guardians with concerns may contact us at support@hibji.net.
10 Policy Changes
Hibji may update this Privacy Policy when necessary. In the event of any changes:
- The "Last Updated" date at the top of this page will be changed accordingly.
- You will be notified of significant changes via email and SMS.
- Continued use of the site after any changes will be considered acceptance of the updated policy.
Users will be notified at least 14 days in advance of any significant changes.
11 Contact
For any privacy-related questions, requests, or complaints, please get in touch with us:
Email: support@hibji.net
Response Time: Up to 30 business days
To learn more, visit our Terms & Conditions and Responsible Gaming View page.
Your data is safe — get started now
Your privacy is fully protected at Hibji. Register today and enjoy with complete peace of mind.
Responsible Gaming
Hibji services are for users aged 18 and above only. Always treat gaming as entertainment.
Read the Responsible Gaming Guidelines